Ordered a product November 16, 2013. Have yet to see any confirmation of shipping or at least any update of processing as for Today January 7, 2014. Was told that Item would ship no later than December 6, 2013, then was told that the exact item was not going to be sent, but instead a similar necklace due to manufacturer issues. As an apology they offered a 75% off coupon for a purchase. Giving them the benefit of a doubt (Last time I do that), I used the coupon to order something else. It's been nearly a month since I placed that order. Card was charged and have not seen any update of processing or shipping.
Just a bunch of run around BS. Won't answer phone or respond to emails. Turned off the contact page on their website and Facebook. No answers and seem to blame customer.
I have reported them to the TN Better Business Bureau. Will also report them to my CC provider to get my money back.
Monetary Loss: $44.